SmartSupport^™

A component of our SmartMeds® integrated pharmacy support.

Your multidisciplinary on-site support team. SmartSupport™ is the new gold standard in team-based clinical care and support.

Improve quality of life and therapeutic outcomes for your residents with our unique Consulting Team of five professionals. Active on-site participation from a Consulting Pharmacist specializing in geriatric healthcare, a Nurse Consultant, Clinical Assistant, Administrator and Director.

We provide support in many areas:

• 24/7 connection with a live person when you need telephone support. Your calls are never lost in voicemail – even after hours!
• Pharmacist participation in Accreditation and in Facility Conversion.
• Pharmacist is enrolled into ISMP activities on risk management.
• Pharmacist participation in Professional Advisory Committee.
• Regular Quality Assurance and Quarterly Compliance Audits.
• Drug Regimen and Care Conference Reviews.
• Drug Distribution, Administration and Utilization.
• Support in pharmacy/facility Logistics and Innovation.
• Lunch & learn sessions plus special off-site dinner CEs.
• Continuing Education and training for your team, with innovative in-service training and updates on clinical topics.
• Peer-to-peer training support for nursing staff by our Nurse Consultant.
• Updating your team on Pharmacy Regulation issues and current educational materials.
• IT support, technology integration and medcart management directly from our Clinical Assistant.


See a summary of our Smart Services and products for long-term care here.

^ Top of Page